Legal
Privacy Policy
Last updated: June 2025. This policy explains how Dodici 12 collects, uses, and protects your personal information.
Who we are
Dodici 12 is a mobile Neapolitan and Roman artisan pizzeria operating throughout the United Kingdom. We provide private event catering, wedding catering, corporate dining, and related hospitality services.
When you use our website at dodici12.co.uk, submit a booking enquiry, or contact us directly, you share personal information with us. This policy explains what we collect, why we collect it, and how we look after it.
Data controller: Dodici 12. For any privacy-related questions, write to us at info@dodici12.co.uk or call 01229.440.449.
What we collect
When you submit a booking or event enquiry we collect your name, email address, the date and size of your event, and any notes you choose to include. This information is used solely to respond to your enquiry and manage your booking.
When you contact us through the contact form we collect your name, email address, the subject of your message, and the message itself.
We do not collect payment card details through this website. Any payment arrangements are handled separately and directly.
We do not collect sensitive personal data such as health information, racial or ethnic origin, or political opinions.
How we use your information
We use the information you provide to respond to your enquiry, confirm or manage your booking, and send you relevant updates about your event.
We may use your email address to send a confirmation when your booking is received and a follow-up when it is confirmed or declined. We will not send you marketing emails unless you have separately opted in to receive them.
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
Our legal basis
We process your personal data on the basis of legitimate interests — specifically, to respond to enquiries and manage bookings you have initiated — and, where applicable, to fulfil a contract with you.
Where we send you transactional emails (booking confirmations, status updates), this is necessary to perform the service you have requested.
How long we keep your data
Booking enquiry data is retained for up to 24 months from the date of your event or the date of your enquiry, whichever is later. This allows us to handle any follow-up queries and maintain accurate records.
Contact form messages are retained for up to 12 months.
You may request deletion of your data at any time by contacting us at info@dodici12.co.uk.
Your rights
Under UK GDPR and the Data Protection Act 2018, you have the right to access the personal data we hold about you, to request correction of inaccurate data, to request deletion of your data, to object to or restrict our processing, and to data portability.
To exercise any of these rights, contact us at info@dodici12.co.uk. We will respond within 30 days.
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website is served over HTTPS and booking data is stored securely on our servers.
No method of transmission over the internet is completely secure. If you have concerns about the security of your data, please contact us.
Changes to this policy
We may update this privacy policy from time to time. When we do, we will revise the date at the top of this page. We encourage you to review this policy periodically.
Continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact us
If you have any questions about this privacy policy or how we handle your personal data, please get in touch.